About Us

KJN Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
KJN Ltd
Unit A, Peckleton Lane Business Park, Peckleton Common, Leicester. LE9 7RN
Phone: 01455 823304
Fax: 01455 828186
Email: sales@kjnltd.co.uk

Company registration details:

KJN Automation Ltd
Unit 5, Peckleton Lane Business Park, Peckleton Common, Leicester. LE9 7RN
registered number: 3741649

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling All orders are sent by courier. Delivery normally takes place between 9 am and 5.30pm weekdays. If these times are not suitable please inform us so that alternative arrangements can be made. It should be noted that deliveries ALWAYS require a valid signature. If the buyer refuses to take delivery of the goods or wishes to dirvert to another address then we reserve the right to recover any additional charges incurred by us. We are not liable for any delays in deliveries caused by events outside our control, in particular road closures and industrial action.

INTERNATIONAL ORDERS

Upon receipt of international orders, we will calculate shipping charges and email customers with costs. Orders will NOT be processed until confirmation is received from customers that the carriage charges are accepted.
Delivery Schedule We aim to deliver your order within 3-5 working days from receipt of order although this is not guaranteed. All orders are sent by courier. Delivery normally takes place between 9 am and 5.30pm weekdays. If these times are not suitable please inform us so that alternative arrangements can be made. It should be noted that deliveries ALWAYS require a valid signature. If the buyer refuses to take delivery of the goods or wishes to divert to another address then we reserve the right to recover any additional charges incurred by us. We are not liable for any delays in deliveries caused by events outside our control, in particular road closures and industrial action.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01455 823304 (International +44 (0)1455 823304 or fax us on 01455 828186 or write to us at Unit A, Peckleton Lane Business Park, Peckleton Common, Leicester. LE9 7RN
Privacy Policy KJN Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy If you are returning an item to us for a refund or an exchange then the cost of returning the item to us is your responsibility.

Please note the item is your respsonsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

Returned goods are to be accompanied by a note showing your name, address, e-mail adress, order number and the reason for return and should be forwarded in the original packing to the following address:

KJN Ltd
Customer Services
Unit 5, Peckleton Lane Business Park,
Peckleton Common
Leicester
LE9 7RN

Please note: we cannot accept returns of aluminium profile cut to length.

All returns will incur a 30% handling charge

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm